I used pool compass to investigate and repair a problem (that was not straight forward) with my hot tub. Derrick was thorough in trying to figure out the issue. He tried the least expensive options first, and actually removed the part if it did not fix the problem. After a couple of attempts, he learned what the issue was, and the hot tub was repaired.
Derrick is a great communicator, arrives on time, and is quick to return calls.
I highly recommend his services!!
Josh Hough
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May 08, 2024
Pool Compass Inc. has been fantastic to work with over the past couple months. I recently purchased a house with an in ground pool. We continued the service with the previous company we used and I was not happy with the service. Communication was poor, pricing was expensive and just generally not good to work with. I went through about another three companies after that all of which were unreliable and hard to communicate with. Then I found Dareck and it has been great ever since. All the items you look for from a home service technician he has. Excellent communication, vast knowledge and fair pricing.
Tanya Nahal
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September 30, 2024
They fit me in their busy schedule within a week. Very good service. When it's time to open the pool again in spring, I will call them again. Was even thinking of trying them out for regular pool maintenance
Keith Catton
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March 24, 2025
Yeah, probably the hardest working guy I’ve ever met, He keeps on going off all the time get a job done does it right?
Connie Lee
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March 26, 2024
Derek was our saver to make the swimspa so so clean. He was very through doing his work and also explained procedure in details . He is always available when we have questions and responsive. Appreciate it very much. We know we can trust him, we will call him again for his service!
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2866 Woodland Dr, Langley, BC V2Y 1E6, Canada
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I used pool compass to investigate and repair a problem (that was not straight forward) with my hot tub. Derrick was thorough in trying to figure out the issue. He tried the least expensive options first, and actually removed the part if it did not fix the problem. After a couple of attempts, he learned what the issue was, and the hot tub was repaired. Derrick is a great communicator, arrives on time, and is quick to return calls. I highly recommend his services!!
Pool Compass Inc. has been fantastic to work with over the past couple months. I recently purchased a house with an in ground pool. We continued the service with the previous company we used and I was not happy with the service. Communication was poor, pricing was expensive and just generally not good to work with. I went through about another three companies after that all of which were unreliable and hard to communicate with. Then I found Dareck and it has been great ever since. All the items you look for from a home service technician he has. Excellent communication, vast knowledge and fair pricing.
They fit me in their busy schedule within a week. Very good service. When it's time to open the pool again in spring, I will call them again. Was even thinking of trying them out for regular pool maintenance
Yeah, probably the hardest working guy I’ve ever met, He keeps on going off all the time get a job done does it right?
Derek was our saver to make the swimspa so so clean. He was very through doing his work and also explained procedure in details . He is always available when we have questions and responsive. Appreciate it very much. We know we can trust him, we will call him again for his service!