0/5 (if I could give zero, I would!)
This is hands down the worst laundromat I’ve ever been to. The owner is extremely rude and constantly tries to force customers to use two dryers, even if you only have a small load of clothes. It feels like nothing but a money grab.
The machines are ancient, unreliable, and it’s a struggle just to get the coins into them. The dryers hardly work properly, and you end up wasting more money and time. The place itself is cramped, dirty, and poorly maintained. There’s no comfort or cleanliness at all.
On top of that, the owner’s behavior makes the whole experience unpleasant and stressful. No professionalism, no customer service, and no respect for customers.
Avoid this laundromat at all costs – there are far better and cleaner options elsewhere.
Ann Mooney
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July 09, 2025
I highly recommend using D&L Laundry in Vernon! John is very helpful and friendly. The large capacity machine I used was amazing and cleaned so well!
You can see the pride John has in his business!
sriram suru
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November 16, 2025
They have drawn a minimum line on the front of the drier but still the staff not let us put the clothes till the line and push to use two driers. Not at all professional.
R R
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August 28, 2023
I do my laundry here pretty often cause I live up the block.
I've never really had a problem here. The owners mostly just chit chat and do their own thing, usually doing drop-off laundry orders.
The machines work pretty good, the dryers take a little longer than other places.
Harpreet Kaur
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March 10, 2024
The lady at the counter she is so nice and polite. I went today for the first time there and I was so impressed with the service. I forgot my debit card in my pants, she found the card and kept it safe with her and handed me later-on when I went back there.
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13188 104 Ave, Surrey, BC V3T 1T7, Canada
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0/5 (if I could give zero, I would!) This is hands down the worst laundromat I’ve ever been to. The owner is extremely rude and constantly tries to force customers to use two dryers, even if you only have a small load of clothes. It feels like nothing but a money grab. The machines are ancient, unreliable, and it’s a struggle just to get the coins into them. The dryers hardly work properly, and you end up wasting more money and time. The place itself is cramped, dirty, and poorly maintained. There’s no comfort or cleanliness at all. On top of that, the owner’s behavior makes the whole experience unpleasant and stressful. No professionalism, no customer service, and no respect for customers. Avoid this laundromat at all costs – there are far better and cleaner options elsewhere.
I highly recommend using D&L Laundry in Vernon! John is very helpful and friendly. The large capacity machine I used was amazing and cleaned so well! You can see the pride John has in his business!
They have drawn a minimum line on the front of the drier but still the staff not let us put the clothes till the line and push to use two driers. Not at all professional.
I do my laundry here pretty often cause I live up the block. I've never really had a problem here. The owners mostly just chit chat and do their own thing, usually doing drop-off laundry orders. The machines work pretty good, the dryers take a little longer than other places.
The lady at the counter she is so nice and polite. I went today for the first time there and I was so impressed with the service. I forgot my debit card in my pants, she found the card and kept it safe with her and handed me later-on when I went back there.